Consumer Protection Report 2020

Finansinspektionen (FI) will prioritise two consumer protection risks for further work in 2020: unaffordable lending and unsuitable advice and distribution of financial products to consumers who were not part of the product’s original intended target market. FI will also assess the adequacy of claims handling for home insurance.

FI is submitting its consumer protection report to the Government which summarises the work that FI has done on consumer protection-related issues during the past year.

The report further outlines the need for the Government to consider legislative changes in order to enable credit providers to access a comprehensive view of a consumer's outstanding credit commitments and credit history.

Consumer Protection Report 2020